In its complete configuration, PhoneTrack has 9 built in modules which are fully integrated with each other but can be acquired separately depending on each company profile.

All modules come with the following built-in databases:

•  Customers and Suppliers
•  Products - initialized with more than 500 GSM phones, all latest models included
   •  each phone comes with a picture
•  Fault types - initialized with more than 60 of the most common faults found in service
•  Action types - initialized with more than 30 of the most common repairs performed in service
•  Employees (users) - initialized with generic users
•  Work stations - initialized with generic location, departments and workstations
•  Storage spaces - initialized with generic structure (shelves area, shop area)
•  Brands - initialized with 26 of most common brands on the market

SERVICE

•  Record service entries & warranty returns
•  Record grades, faults, actions performed, spare parts used and more
•  Manage service & warranty stock, assign phones to workmen and control their activity
•  Set up service pricing policy
•  Finalize repairs and invoice customers

WAREHOUSE

•  Check in and identify (scan) stock entries, 3rd party entries
•  Bar code labeling printing and tracking features, picking & packing procedures
•  Manage storage spaces, optimize storage procedures, find & move lots
•  Scan & pack sales orders and dispatch delivery orders

RETAIL COMMERCE

•  Record stock entries with full details on brand,model, grade, entry & sale price, and more
•  Record sales to customers by scanning IMEIs or product codes to final invoice

WHOLESALE COMMERCE

•  Record stock entries with full details on brand,model, grade, entry & sale price, and more
•  Trade phones through different levels of acquisitions and sales agents and managers
•  Interdepartmental instant messaging system with strict tasks assignments
•  Complex approvals system for sales and deliveries: manager grants or denies certain tasks

PRESELL

•  Record remote stock entries with full details on location, counterpart, prices and more
•  Record remote sales to customers by following specific sale completion steps

3RD PARTY SERVICE

•  Record temporary stock exits to external service companies for repairs
•  Record stock returns from external service companies
•  Update service details on grade, state and repair cost upon returned stock

REPORTS

•  Profit & Loss for chosen period of time on incomes, expenses and VAT balance
•  Sales organized by desired criteria: customers, salesmen, products, grades, time intervals
•  Purchases organized by desired criteria: suppliers, products, grades, time intervals and more
•  Stock organized by desired criteria: products, brands, counterparts, grades, dates and more
•  Service organized by desired criteria: brands, models, counterparts, grades, faults and more

TRACKING

•  Internet tracking page for customers to check the status of their service or sales orders
•  Intranet tracking page for company's users to check the status of their tasks

CONFIGURATION

•  Currencies - setup used trading currencies
•  Products - setup trading products, record products' details
•  Counterparts - setup customers, suppliers, service customers and more
•  Users & Roles - setup system users and their security permissions
•  Work & Store Places - setup locations, departments, workstations and storage space
•  Packing Units - setup packing units with details specific to warehouse operations
•  Action Types - setup specific actions performed in service
•  Fault Types - setup specific mobile phones faults
•  Other - setup quality grades, brands, VAT quota, product types